I-RIDE
Demand-responsive, affordable transportation for older adults and people with disabilities in Hampton Roads.
Who is this for?
I-RIDE provides transportation for:
- Adults 60 years of age and older
- Individuals with disabilities who are unable to use fixed-route transit
- Residents of participating jurisdictions in Hampton Roads
What does it cost?
I-RIDE offers affordable fares significantly lower than typical taxi or rideshare services. Current fare structure:
- $2.25 per one-way trip (base fare for most routes)
- Reduced fares may be available for Medicaid recipients
- No surge pricing or hidden fees
I-RIDE Fleet & Vehicles
Our modern fleet of demand-responsive vehicles includes wheelchair lifts and accessible ramps for passengers with mobility devices across Southeastern Virginia.
Where is it available?
I-RIDE operates in:
How does it work?
- Schedule rides in advance by calling the I-RIDE dispatch line
- Tell us your pickup address, destination, and preferred pickup window
- A driver arrives during your scheduled window and provides door-to-door service
- Wheelchair accessible vehicles are available — please request when scheduling
- Rides can be scheduled for medical appointments, shopping, senior centers, and more
How do I schedule a ride?
Call our I-RIDE dispatch line at 757-461-9481 at least 24 hours in advance of your requested ride time. Same-day scheduling may be available but cannot be guaranteed.
For medical appointments, we recommend scheduling 1–2 days in advance. Call early in the day for the best availability. Have your pickup address and destination ready when you call.